It is anticipated that this self-learning session will take approximately 50 minutes to complete. However, feel free to go through the session at your own pace. 

By the end of the session you will be able to:

• Understand the key skills for a productive conversation.
• Understand the dynamics of communication.
• Reflect on your own skills when communicating.
• Use tools and structure for communicating.

If you have any issues accessing the eLearning, or have any questions about the course contents, please contact us via LHCA@nhs.net. 

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